Key Tips for a Better Candidate Experience

Topics: candidate experience, recruitment strategies, interviewing

Posted by Lisa B. Radloff on Sep 5, 2019 12:56:28 PM

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In the world of recruitment marketing, the phrase “Think Like a Candidate” is quite familiar. As a forward-thinking organization, you’ve likely assessed procedures in some areas of your hiring process and made adjustments. But have you taken a holistic look at the candidate journey?

In HR recruitment, it is vital to understand what candidates expect—and to deliver on their expectations. Because if you don’t, another company certainly will. So, how can you improve the candidate experience? Let’s focus on the essential elements of the initial phase of the candidate experience.

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Award-Winning Strategies for Interviewing Candidates: An Interview with SSM Health

Topics: candidate experience, interviewing

Posted by Lori Vrcan on Sep 7, 2017 9:00:00 AM

 

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When your organization ranks Number 6 as one of 100 winners in Glassdoor’s annual Candidates’ Choice Awards honoring the Best Places to Interview in 2017, you are clearly doing something right. That organization – SSM Health – received an impressive overall interview experience of 83%. SSM Health serves the needs of communities across the Midwest through one of the largest integrated delivery systems in the nation.

“We received an overwhelmingly positive response from our candidates on their interview experiences, which is the result of hundreds of quality daily interactions between our candidates, recruiters, hiring managers and staff,” said Thomas Ahr, System Vice President of Talent for SSM Health. “Our commitment to providing an exceptional candidate experience parallels our commitment to providing an exceptional patient experience and employee experience at SSM Health.”

Start with candidate prep

According to Becki Feldmann, System Leader – Talent Management Systems & Technology at SSM Health, candidate preparation is a good first step. “We send an email to the candidate stating date, time and location of the interview, as well as the name of the person they will be interviewing with. We also send a link to directions to the interview location for easy access,” she said. “We are working to provide even more assistance to the candidate as they prepare for the interview, including format of interview, sample questions, overview of department/location, and who we are as an organization.”

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